Donation targets: Net instead of gross
Throughout our website you will find details of how many donations have already been collected for individual or all projects (donation barometers). So far so good. Since 100% of your donation arrives, you get to pay the transfer fees for your donation. Depending on the amount, these can be up to approx. 7%. The problem is that the transfer fees are included in the donation counter. A short example: You donate CHF 100 + CHF 7 transfer fees results in CHF 107. The project progress is also CHF 107. However, this project has CHF 7 too little in the cash register, as these go to Fundraise Up and Stripe. So the donation barometer is delayed, so we have to raise the project targets by 10%. This doesn't have to be the case, we think, and have looked at it with Fundraise Up. There is too little demand for such a logical and real problem. Do you agree that Fundraise Up should adapt this?
Automatic (annual) donation receipt
After your first donation, you will have access to our donor platform ( https://changeclickers.donorsupport.co/ ). There you will find all your donations and can customise your personal details. Another advantage is that you can download all your donation confirmations individually. If you support us on a monthly basis, you will currently receive 12 receipts that you can attach to your tax return*. We would like you to be able to download a summarised annual receipt directly, our software provider Fundraise Up lacks the appropriate demand for this. What do you think? How would you like that? PS: You already receive a summary annual tax return today. However, this option would be much easier for you and for us. *Donations are currently only tax-exempt in Switzerland.